However, you might find that this creates unnecessary duplication, and the replies your employees send out might create new and private threads that the rest of the group would have difficulty seeing.įorwarding is another method that you might have used, but deciding between using a CC (carbon copy) - which would let everyone know who everyone else is talking to - or BCC (blind carbon copy) - which cuts down on potential email spam - can make for even more email-based confusion. This means that when you send out an email it will reach the entire team. Identifying the Challenges of Team Email Communicationīased on the features provided by most common mail services, you might have tried solutions like subscribing a whole team to a group email address. What are some of the red flags that hint it’s time to revisit the way your team communicates? We discuss some tried-and-tested email management tools here. In an increasingly remote setting, knowing how to maximize email tools to support group dynamics is crucial. One of the biggest roadblocks to a collaborative environment is failing at team email management. On some occasions, you might see inter-team coordination falling by the wayside, with increasingly convoluted email threads and complicated forwarding requirements. As more of your customer data and communications are stored online, coordinating across teams becomes even more difficult.
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